Lovely Professional University -Human Resource Development Center organized ‘Utkarsh – Learn and Grow’ Management Development Program exclusively designed for BPCL Retail Outlet Dealers w.e.f. September 6, 2023 to September 8, 2023. The program started on an enlightening note by Mr. Rajiv Dutta, Head Retail North, BPCL. He congratulated the synergistic collaboration BPCL and Lovely Professional University to create a motivated and aligned dealer network of BPCL that to consistently deliver differentiated service at the ROs. He expressed hope that BPCL retail Outlet Dealers will carry home some ideas which they will implement in the respective retail outlets (ROs) and the same will contribute to further growth of BPCL.
Program convener, Dr. Sunaina Ahuja, Professor and Dean, Head – Human Resource Development Center (HRDC), LPU while welcoming the participants and setting the context mentioned that, the content, training techniques and holistic experiences designed for the program by LPU Resource team lead by Dr. Rajesh Verma, Professor and Senior Dean, Mittal School of Business will play a catalytic role in translation of BPCL’s vision to the activities at the forecourt (Petrol/Diesel Pumps). She acknowledged the presence of Mr. Sanjay Choubey, State Head Punjab, Mr. Mihir Joshi, State Head, Delhi. Haryana and Himachal Pradesh and appreciated the prompt collaboration by BPCL, Territory Manager (Retail) Mr. Kumar Nandan, who was available round the clock for proactive arrangements and spontaneous trouble shooting, which played an instrumental role in kick starting the program. Later, she thanked the HRDC organizing team, acknowledging their flawless execution of the program. She added that this training will give the participants, an experience of being back to campus life in lush green, open ecosystem, vibrant with students and staff from diverse cultural back grounds
