With ever evolving market dynamics in almost every field, LPU organized a ‘Workshop on Innovation in Room Division Management’, targeted for those in the field of Hotel Management or those who are interested to make a career in the same. The Hotel Management Industry faces numerous challenges when it comes to the use of latest technologies and innovations. Preferred technologies of different hoteliers vary to a great extent. The technology hence used in the hotels has to be suitably adaptive as per the needs.
The key resource person for this workshop was Mr. G. Raghubalan, who is a seasoned Hospitality/Service Industry Professional passionate about Training, oriented towards Organizational Development and streamlining Customer Service Operations. He is the co-author of the book, ‘Hotel Housekeeping – Operations and Management’, published by Oxford University Press(India). He is also a certified ‘Train the Trainer’ for Soft Skill Training by National Accreditation Board for Education and Training(NABET).
The Workshop consisted of three sessions, and each session consisted of two topics. The participants were mentored individually. The sessions also consisted of several brainstorming rounds.
The participants were appreciative for this opportunity endowed to enhance their knowledge and skill by the University. With such FDPs, LPU seeks to enhance teaching quality to fulfill the larger aim of creating tomorrow’s managers and leaders.
